Multilingual search, AI enhancements, drag-and-drop menu management, and a wave of Admin portal improvements to help you work faster.
April brought a focused set of improvements to the Admin portal, AI capabilities, and search — making everyday tasks faster and the platform smarter for your team.
Multilingual Search
Search in English and Chinese: You can now search for countries and cities in both English and Simplified Chinese, making the platform more accessible for Chinese-speaking teams and users.
Consistent university data: University records are now centralised, so every organisation sees the same up-to-date information without discrepancies.
AI Enhancements
Better response quality: The AI layer has been upgraded to the latest Gemini embeddings, improving the relevance of AI-assisted search and recommendations.
Auto-publish on setup: When a new organisation creates an AI agent, its dataset is automatically published — no manual step needed.
AI dataset stays in sync: When you unpublish a FAQ or property, it is now automatically removed from the AI dataset, ensuring your AI only surfaces accurate, live content to users.
Promotions
Indefinite promotions: Promotions with no defined start date are now fully supported, so you can configure open-ended offers without workarounds.
Admin Portal
Floor Plans
Delete multiple floor plans and features in a single action.
Reorder floor plans manually via drag and drop.
Uploading a PDF floor plan now automatically generates and saves a preview image.
Enquiries & Content
All enquiry subtypes are now selectable regardless of the parent type — no more being blocked by the type dropdown.
A confirmation dialog now appears before deleting images from the gallery, preventing accidental removals.
The FAQ text editor now includes the missing link button.
Universities
University addresses auto-populate when creating or editing records.
Chinese university names are now displayed throughout Admin, including in connector lists and dropdowns.
Added review count to the Student Crowd connector list.
Managed Services
Category, Task Name, and Time To Complete dropdowns now include an “Add New” option inline — no need to navigate away.
Full support added for managing purchase history, including expiration date logic for service hours.
Menus & Dishes
Menus, dishes, and menu items can now be reordered via drag and drop, with manual sort order input also available.
Organisations
Fixed navigation and breadcrumbs in System Settings → Organisations.
Fixed an issue preventing new organisations from being created correctly.
Fixed a bug where batch-syncing articles with an organisation was failing.
Connectors & Campaigns
Campaign tracking now supports Venue and Menu as trackable options.
The HubSpot connector’s “Keep Personal Information” toggle has clearer tooltip text.
Release Notes Widget
A new in-Admin release notes widget is now live, so your team can see what’s new without leaving the platform.