CHANGELOG

What's new in VIVA

Product updates, new features, and improvements across the Admin Portal and the WeChat & Rednote Mini Programs.

2026
feature

April 2026: Smarter Search, Better Admin Tools

Multilingual search, AI enhancements, drag-and-drop menu management, and a wave of Admin portal improvements to help you work faster.

Search
Country & city search now works in English and Chinese
AI
Improved response quality with upgraded Gemini embeddings
Admin
Drag & drop menus, smarter managed services, new release notes widget
Promotions
Indefinite promotions now fully supported
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feature

2026 New Year Release

Managed service hours, concurrent booking integration, centralized chat centre, and personalized reports.

Service hours
Real-time balance & usage tracking
Concurrent
Bookings inside the platform
Chat Centre
All client conversations, one inbox
Reports
Bespoke parameters per account
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2025
feature

🍂 Autumn Release 2025

Next-generation data dashboards, direct video upload, and detailed building floor plan views for the Mini Program.

Dashboards
Smarter classification, faster analysis
Video
Native uploads, no Channels detour
Floor plans
Building-level detail view
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feature

Excited Summer Updates

New contact features, video uploads, improved navigation, enhanced data privacy and security, and instant promotions on the Mini Program.

CRM
Merge contacts by WeChat OpenId
Privacy
Auto-cleanup + new encryption
Promotions
Live on property detail pages
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feature

✨ New Features Now Live! - April 2025

Rednote Mini Program support, WeChat Mini Program enhancements (consultant profiles & testimonials), and WeChat Pay integration via Globepay.

Rednote
Mini Programs for overseas accounts
Payments
WeChat Pay via Globepay
Trust
Consultant profiles + testimonials
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2024
feature

October 2024: New UI, SMS, AI Bot

New Admin Portal UI, beta release of AI bot on Mini Program, and beta release of SMS notifications for Chinese phone numbers.

Admin Portal
New UI with VIVA AI
AI bot
Beta — Mini Program assistant
SMS
Beta — Chinese mobile numbers
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update

August 2024 Release

New WeChat Mini Program performance reports, mini-program template upgrades, and a preview of upcoming features including SMS, AI bot, and new Admin Portal.

Reports
Engagement / acquisition / navigation
Templates
Richer building & room data
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update

April 2024 Release

FAQ feature on Mini Program, Entrata integration, separate email templates per enquiry type, MFA reset, and strengthened invite user policies.

Mini Program
FAQ self-help surface
Entrata
Integration available
Security
MFA reset + invite policies
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