August 2024 Release

We’re excited to unveil a range of updates aimed at making your VIVA CITY experience even better. Our team has been dedicated to introducing new functionalities, refining existing ones, and ensuring a seamless experience for all users.

Upcoming Features to Anticipate

• SMS Notifications: Stay connected with students through direct SMS updates.
• Admin Portal Revamp: A refreshed interface for easier management.
• AI-Powered Chatbot: Engage with users intelligently using cutting-edge AI.
• Customisable Chat Center: Tailor your Chat Center and seamlessly export data to your CRM.

New Performance Reports for Your WeChat Mini Program

We’re bringing you a suite of new reports that provide valuable data on how your users interact with your mini-program.

• User Engagement: See how long users typically stay within your mini-program.
• Acquisition: Understand the paths users take to reach your mini-program, helping you identify the most effective channels.
• Navigation: See how many pages users explore during a typical session.

Need more information? Reach out to us at [email protected].

Mini-Program Template Upgrades

We’re rolling out upgrades that empower Chinese students with the in-depth building and room information they seek. Please join us in enhancing the data on our platform.

Reach out to us at [email protected] to arrange a walkthrough about the enhancement.